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Serverdoc :: View topic - Where is my updated or new key?
Where is my updated or new key?

 
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Rothgar



Joined: May 20, 2008
Posts: 10

PostPosted: Mon Jun 01, 2009 11:03 am    Post subject: Where is my updated or new key? Reply with quote

I have seen that you have charged me for another year of subscription yet all my ServerDoc's are showing yellow ! marks and I have not received any new key and have already updated to the latest version...
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sanderso
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Joined: Jan 17, 2003
Posts: 1831

PostPosted: Mon Jun 01, 2009 11:22 am    Post subject: Reply with quote

Well actually I didn't charge you anything - you sent me the $$ via a subscription on your paypal account.....

Anyway - After a payment is received I wait awhile for people to contact me who may have forgot about their subscription so I can refund $$. Normally there is ample time left on the key to do this. It is just on ones like (I believe) yours that are at the end of the month it gets tight.

Please confirm yes you want the new key I will process it now.
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22Edge



Joined: May 23, 2009
Posts: 5

PostPosted: Mon Jun 01, 2009 2:02 pm    Post subject: Reply with quote

I sent ya a Donation!!! Enjoy your S/W thanks!!!!
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Rothgar



Joined: May 20, 2008
Posts: 10

PostPosted: Mon Jun 01, 2009 10:51 pm    Post subject: Reply with quote

sanderso wrote:
Well actually I didn't charge you anything - you sent me the $$ via a subscription on your paypal account.....

Anyway - After a payment is received I wait awhile for people to contact me who may have forgot about their subscription so I can refund $$. Normally there is ample time left on the key to do this. It is just on ones like (I believe) yours that are at the end of the month it gets tight.

Please confirm yes you want the new key I will process it now.


Yes please send me another key
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sanderso
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Joined: Jan 17, 2003
Posts: 1831

PostPosted: Tue Jun 02, 2009 6:27 am    Post subject: Reply with quote

Done Smile
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Rothgar



Joined: May 20, 2008
Posts: 10

PostPosted: Tue Jun 02, 2009 9:46 pm    Post subject: Reply with quote

I have not received anything that I can see...
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sanderso
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Joined: Jan 17, 2003
Posts: 1831

PostPosted: Wed Jun 03, 2009 6:16 am    Post subject: Reply with quote

You had better email me your details then as:
1. Both the email and backup email sent from a different email server in a different country has been blocked

AND/OR

2. The payment I thought was yours waiting, was not.
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Rothgar



Joined: May 20, 2008
Posts: 10

PostPosted: Wed Jun 03, 2009 12:46 pm    Post subject: Reply with quote

Done, it's the same e-mail as the last time when I originally ordered, I did check all my e-mails though.

I use Google for most of my mail hosting.
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sanderso
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Posts: 1831

PostPosted: Wed Jun 03, 2009 7:41 pm    Post subject: Reply with quote

Found & sent - check now (its not your google email addy)
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sanderso
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Posts: 1831

PostPosted: Thu Jun 04, 2009 9:01 pm    Post subject: Reply with quote

Hi Rothgar - did you receive ok?
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